Introducing HelpJet: The AI Chatbot That Solutions Your Shoppers’ Questions in Seconds

Ever sought after to construct an AI improve agent to your WordPress web page or WooCommerce retailer?

Consider shoppers asking a query at 2 a.m. and getting an immediate, correct resolution, pulled directly from your personal assist medical doctors, web page content material, and customized personal SOPs. Plus, it might probably reduce the repetitive 80% of improve questions, so your group can center of attention at the questions that in fact want a human.

Unfortunately, maximum AI improve gear available on the market are both loopy pricey or very difficult to arrange.

It merely shouldn’t be this tough to offer your shoppers speedy, useful solutions.

That’s why lately, I’m excited to announce HelpJet, an AI-powered improve chatbot that learns your documentation and solutions buyer questions mechanically, 24/7, constructed by way of our group at HeroThemes, a WPBeginner Expansion Fund corporate.

What Is HelpJet?

HelpJet is a standalone AI improve chatbot that trains by yourself content material and resolves the majority of your repetitive tickets mechanically.

It will possibly learn between the strains, perceive what shoppers in fact imply and reply with authentic empathy, particularly when the purchasers are pissed off. In different phrases, it provides the human contact you’d be expecting out of your easiest improve individual, mixed with functions no human may ever fit.

Except for WordPress, it seamlessly integrates with BigCommerce, Shopify, Webflow, and extra.

Right here’s why each small trade wishes HelpJet:

• Create a customized GPT educated by yourself web page content material. 
• Upload an AI improve agent for your corporation that works 24/7.
• Accelerate WooCommerce retailer improve and spice up gross sales.

Teach Your AI Chatbot in 5 Mins

Teach your AI chatbot by way of losing your content material like personal SOPs, URLs, assist articles, and extra.

In the event you drop a URL out of your WordPress web page, then HelpJet asks you which ones put up sorts to fetch. Make a choice the put up sorts, and it trains out of your content material.

HelpJet additionally mechanically re-scans your web page weekly to stick up-to-date. You’ll additionally cause a guide refresh anytime out of your dashboard.

Simply Embed the Chatbot on Your Website

The best way to embed HelpJet’s chatbot to your web page is by way of putting in its WordPress plugin.

As quickly because the plugin is activated, a floating chat widget will seem to your web page. 

You’ll make a choice which nook of the display the widget must seem in, proper or left.

Moreover, you’ll embed the chatbot in any articles with the ‘HelpJet Chatbot’ block or with a shortcode.

Constructed to Perceive WooCommerce Shops

In the event you run a WooCommerce retailer, then HelpJet help you with pre-sales and post-sales questions. The most efficient section is that it might probably learn product diversifications, inventory ranges, transport categories, and tax laws.

So when a client asks, “Is that this to be had in blue?” or “Do you be offering transport to Texas?”, it solutions with actual knowledge as an alternative of offering a generic resolution.

For retailer house owners, that’s the adaptation between a misplaced sale and a closed one.

Path Advanced Inquiries to Your Workforce

Right here’s the objection I all the time pay attention: “What occurs when the bot can’t resolution?”

When a query is simply too advanced, or the client merely needs a human, HelpJet routes the dialog on your group easily.

And right here’s the suave section: when your improve agent solutions, HelpJet learns from that solution. Subsequent time, it might probably maintain the query by itself.

That suggests your bot will get smarter each unmarried day.

Blank Analytics Dashboard to See Precisely What’s Running

HelpJet features a blank analytics dashboard so that you’re by no means guessing.

You’ll observe dialog quantity, pride price, and backbone price at a look. You’ll see the questions shoppers ask maximum, which quietly divulge the gaps to your documentation.

Each resolution will get a thumbs up or down, and the entire task log is tagged by way of sentiment.

Take a look at Your Chatbot Sooner than You Move Are living

You’d by no means need an under-trained bot speaking to actual shoppers. HelpJet features a integrated preview setting for precisely this explanation why.

You’ll ask the bot actual questions, take a look at its solutions, and fine-tune its tone and behaviour… all sooner than a unmarried buyer ever sees it.

Constructed by way of the Workforce At the back of Heroic Topics

HelpJet comes from HeroThemes, a group that’s been development WordPress improve instrument for kind of 15 years. They’re the parents in the back of Heroic KB, the preferred knowledge-base plugin, and Heroic Inbox, their shared-inbox ticketing software.

Over the ones years, HeroThemes saved operating into the similar frustration with Heroic KB shoppers: companies had essentially nice documentation, however maximum guests by no means learn it. Shoppers would relatively ask or simply go away. HelpJet is their resolution to that, turning the medical doctors you’ve already written into immediate solutions your shoppers in fact get.

In the event you’re already the usage of Heroic KB or different data base plugins to your web page, then HelpJet works along them. 

Getting Began With HelpJet

Getting up and operating takes only a few mins:

✅ Join a loose HelpJet account (no bank card required).

✅ Level it at your assist medical doctors, URLs, or PDFs to coach your first bot.

✅ Preview and fine-tune the solutions within the trying out setting.

✅ Set up the WordPress plugin to embed the chatbot to your web page.

The loose plan is essentially loose perpetually. You get one bot and 100 interactions per thirty days, which is a good way to peer the worth sooner than you decide to the rest.

While you’re in a position to scale, the Professional plan runs $29/month (or about $23/month billed once a year) with 3 bots and 1,000 per 30 days interactions. It additionally comes with a 14-day loose trial, once more and not using a bank card.

I’d love to listen to the way you’d use HelpJet by yourself web page. If there’s a characteristic you’d like to peer, let the group know… that is precisely the type of comments that shapes a tender product.

Thank you, as all the time, for being a part of our group. I in reality consider HelpJet ranges the taking part in box, giving small companies the type of reside improve that was once reserved for the giants.

Communicate quickly,

Syed Balkhi
Founding father of WPBeginner

P.S. Need me to spend money on your corporation? Be told extra concerning the WPBeginner Expansion Fund.